San Mateo County has opened a public call center to field non-medical questions about the coronavirus, also known as COVID-19.
The number is (650) 363-4422. The call center will open no later than noon today.
A “tremendous number of calls” to emergency dispatchers and county health officials prompted the new call center, the county said. The call center will accept calls from 7 a.m. to 7 p.m. Monday-Friday. It will use a three-way language line for non-English speakers.
The new center will “relieve those departments and connect the public with resources and information related to COVID-19 and its impact on our area,” County Manager Mike Callagy said.
In San Mateo County, one adult resident tested presumptively positive for the virus. The patient wasn’t exposed to the virus by travel or other known sources. Earlier, the County reported a second case of an individual who was repatriated to the U.S. by the Center for Disease Control and Prevention (CDC) who is currently in isolation.
General information about the novel coronavirus is available at www.cdc.gov or https://smchealth.org/coronavirus.