Instacart is set to hire an additional 54,000 full-service shoppers in California over the next three months, and 300,000 across North America, to meet the demand for online grocery delivery and pickup during the COVID-19 pandemic, the company has announced.
Order volume at Instacart has grown by more than 150 percent year-over-year in the last few weeks, with average customer basket size also increasing by 15 percent, the company said in a statement. Last week, nearly 40 percent of all orders leveraged Instacart’s new “Leave at My Door Delivery” drop-off option for safe delivery.
“The last few weeks have been the busiest in Instacart’s history and our teams are working around the clock to reliably and safely serve all members of our community,” said Apoorva Mehta, Instacart founder and CEO. “As more people look for immediate, flexible earnings opportunities during this time, we hope that Instacart can be an additional source of income for those looking to earn while also delivering for the communities in which they live.”
Instacart says it has implemented new shopper health and safety guidelines and benefits such as sick pay for in-store shoppers, up to 14 days of pay for part-time employees and full-service shoppers affected by COVID-19 or placed in mandatory quarantine, health and safety supplies and Leave at My Door Delivery.