SamTrans on-demand service coming to Pacifica May 6

in Community/Featured/Headline

Following in the footsteps of ridesharing services like Uber and Lyft, SamTrans is set to launch on-demand shuttle service in the Pacifica area on May 6.

Last week, SamTrans shared the image above online of a SamTrans crew testing the new service. As part of the “microtransit” pilot project, riders within the service area (see map below) will be able to use the SamTrans OnDemand App Monday through Friday, 6:15 a.m. to 6:30 p.m. or use the phone from 7 a.m. to 6:30 p.m., to book a trip for up to five passengers at a time. The cost for the fare is $2.25 for adults, $1.10 for youth.

A shuttle with the potential to carry 18 seated and seven standing passengers will meet riders at a spot closest to their location and take them as close as possible to their destination within the service area. Riders will receive text or app notifications on pick up time and can use the app to track their vehicle in real-time.

The new service employs technology that generates custom routes based on trip requests and destinations.

“Every microtransit trip is unique; as ride requests come in, the algorithm will continually adjust the route to be as efficient as possible,” according to SamTrans.

The new SamTrans OnDemand replaces the FLX Pacifica route, a mix of fixed and flexible routing. The FLX Pacifica service allows riders to request a day in advance that buses deviate from their typical routes by up to a half mile to pick them up at or closer to their homes. After the pick ups, the buses return to their usual routes.

The new OnDemand pilot project expands the service area into Linda Mar and southern Pacifica.

Riders can pay via the OnDemand App app or onboard with cash, Clipper, paper passes, or the SamTrans Mobile app.

For more information, go here.

Photo courtesy of SamTrans


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