Complaints about traffic backups on Whipple Avenue caused by drivers accessing the relatively new Chick-fil-A restaurant might soon be addressed.
Redwood City officials announced today the popular fast-food chain that opened last summer at 536 Whipple Ave., between Veterans Boulevard and Industrial Way, will soon begin construction on its property to increase the amount of space for vehicles that line up on-site and off of Whipple.
“Once these modifications are made, staff will observe their on-site operations and the traffic patterns on Whipple and Veterans to see what, if any, additional measures need to be taken,” the city stated.
Further details on the project weren’t immediately known.
The congestion on Whipple Ave. caused by the Chick-fil-A is well known. Negative Yelp! reviews about the Redwood City location are often not about the food, but rather the traffic situation.
“This location just opened up in late July of 2020 and the lines since then have been insane,” one reviewer stated on Jan. 13. “You will regularly see cars lined up on the street around the corner off the Whipple exit in Redwood City. This has caused a lot more congestion on Whipple Ave and I can only imagine the impact to traffic during commute hours when life returns to ‘normal.'”
Photo shows a lineup of cars waiting to be served at the Chick-fil-A drive through on July 23, 2020.